Empowering Businesses using AI
Empowering Ecommerce Through Generative AI
Human-led Services Powered by Agentic AI
NLightN delivers ecommerce services using intelligent AI agents that work alongside human experts. Our approach combines the speed and scale of AI with the ecommerce expertise and quality control of experienced professionals.
Available in Two Modes:
1. Human+AI Services (Traditional Consulting)
2. Direct Agent Access via FRIDAYi Platform (Enterprise Self-Service)
Whether you need full-service delivery or direct agent access, NLightN provides the flexibility to work the way that best suits your business.
Generative AI transforms ecommerce operations by automating content creation, personalizing customer journeys, and driving intelligent decision-making. Key benefits include:
Increase conversion rates by up to 35% through AI-powered personalized product recommendations, dynamic content, and intelligent search that understands customer intent and behavior.
Generate compelling product descriptions, category pages, and SEO content for thousands of SKUs automatically—maintaining brand voice while saving weeks of manual work.
Deliver instant, intelligent customer service through AI chatbots that handle queries, track orders, process returns, and provide product guidance—reducing support costs by 50%.
Drive incremental revenue through intelligent upselling, cross-selling, abandoned cart recovery, and personalized email campaigns powered by predictive AI insights.
We deliver the following ecommerce services to you—leveraging our AI agents to ensure speed, scale, and quality:
Automatically generates SEO-optimized product descriptions, specifications, category content, and meta tags for your entire catalog—ensuring consistency and discoverability across all products.
Intelligent chatbot for website and WhatsApp that handles order tracking, product queries, size recommendations, return policies, and FAQs—providing instant support that scales effortlessly.
Delivers dynamic product recommendations, personalized email campaigns, and customized homepage experiences based on browsing behavior, purchase history, and customer preferences.
Enhances site search with natural language understanding, semantic matching, and intelligent filters—helping customers find exactly what they need even with imprecise queries.
Creates and manages email campaigns, social media content, abandoned cart sequences, and promotional campaigns—driving engagement and recovery of lost revenue opportunities.
Generates natural language reports on sales trends, customer behavior, product performance, and conversion funnels—making data insights accessible and actionable for business decisions.
NLightN Consulting combines deep GenAI proficiency with ecommerce strategy to fast-track AI adoption. Our team accelerates maturity assessments, roadmaps, and high-ROI implementations while understanding the unique challenges of online retail.
Co-founder with 15+ years in AI applications, 6,000+ hours hands-on coding GenAI, MBA from IIM Ahmedabad, and former roles at TCS, eBay, and Azim Premji Foundation.
Deep expertise in GenAI applications QA, user experience, and client requirements with 15+ years at Volvo spanning India and US operations.
NLightN delivers human-AI synergy for transformative results.
If you want to explore how AI can drive growth and efficiency for your online store but aren't sure where to begin — let's talk.