Empowering Businesses using AI
Empowering Retail Chains Through Generative AI
Human-led Services Powered by Agentic AI
NLightN delivers retail operations and analytics services using intelligent AI agents that work alongside human experts. Our approach combines the speed and accuracy of AI with the retail domain expertise of experienced professionals.
Available in Two Modes:
1. Human+AI Services (Traditional Consulting)
2. Direct Agent Access via FRIDAYi Platform (Enterprise Self-Service)
Whether you need full-service delivery or direct agent access, NLightN provides the flexibility to work the way that best suits your retail operations.
Generative AI transforms retail operations by enhancing in-store experiences, optimizing inventory, and empowering staff with intelligent insights. Key benefits include:
Streamline inventory management, automate replenishment decisions, and optimize stock levels across locations—reducing stockouts by 40% and excess inventory costs significantly.
Empower store staff with AI assistants that provide instant product information, personalized recommendations, and real-time inventory visibility to deliver exceptional in-store service.
Predict demand patterns across stores using historical data, seasonal trends, local events, and market signals—enabling smarter purchasing and merchandise planning decisions.
Provide employees with AI-powered tools for training, product knowledge access, and operational assistance—reducing onboarding time and improving service quality across all locations.
We deliver the following retail operations services to you—leveraging our AI agents to ensure speed, accuracy, and scalability:
AI-powered assistant for store staff providing instant access to product specifications, pricing, inventory availability across locations, and customer purchase history for personalized service.
Monitors stock levels across all stores, generates automated replenishment recommendations, identifies slow-moving inventory, and optimizes stock allocation based on store performance and demand patterns.
WhatsApp and web-based chatbot for customer queries about product availability, store locations, operating hours, and online order tracking—extending service beyond store hours.
Interactive AI assistant for employee onboarding and continuous learning. Provides instant answers to operational questions, policy information, and product knowledge—accessible via mobile devices.
Analyzes sales data, seasonal patterns, local events, and market trends to predict demand at store and SKU level—enabling proactive inventory planning and promotional strategies.
Generates natural language reports on sales performance, category trends, customer preferences, and store comparisons—making data insights accessible to managers without technical expertise.
NLightN Consulting combines deep GenAI proficiency with strategic advisory to fast-track AI adoption. Our team accelerates maturity assessments, roadmaps, and high-ROI implementations while prioritizing practical solutions that work in real retail environments.
Co-founder with 15+ years in AI applications, 6,000+ hours hands-on coding GenAI, MBA from IIM Ahmedabad, and former roles at TCS, eBay, and Azim Premji Foundation.
Deep expertise in GenAI applications QA, user experience, and client requirements with 15+ years at Volvo spanning India and US operations.
NLightN delivers human-AI synergy for transformative results.
If you want to explore how AI can enhance your store operations and customer experience but aren't sure where to begin — let's talk.